Phone Calls to Thank Customers for Online Orders is a Great Idea By Charles Ryder
Posted by rydersuccss in Charles Ryder, Customer Service, Random Blog, Strategy, tags: Charles Ryder, Customer Service, Income Cloner, Strategy, Work From Home, www.charlesryder.com, www.charlesryderlive.com, www.incomecloner.comWhile most people do love the convenience of shopping online, they also agree that some of the personal element of shopping has gone out the window with it. You can help to bring some of that back with phone calls to your customers.
Rather than trying to sell them something, you can just thank them for what they have already bought. This is something that they are going to remember and be excited about. It is only going to offer you a way to further enhance the relationship you are building with them.
Yet during that conversation it may be possible that they need something else you offer. Introducing it and offering it as a discount can help you with increased sells. Focus on getting their feedback during the phone call as well. Find out what you can do to make it better for them.
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